I need grace y’all! (Nashville emphasis)
I was with my co-worker in Nashville for a conference and we were making the best of it. We were consuming All. The. Food. We were delighting in the music, the people, and the adorable boutiques.
My wallet was beginning to feel exploited as we wandered towards a stylish store named Hey Rooster. It was one of those stand-alone stores that is so cute and creative that my automatic assumption is, “there’s no way I’ll be able to afford a thing in here, but I’m going to enter with my head held high in the clouds while I dream of a day where I can purchase every precious item that catches my eye.” As we neared the entrance, my co-worker said, “you know we won’t be able to afford a thing in this place,” at which I carelessly replied, “anytime there’s only 3 things in a store I’m well aware that it’s out of my league.” It was an obvious exaggeration to make the point that this shop was too charming for me and my dilapidated wallet. It was a remark I would soon regret.
Once inside, the woman behind the counter asked, “what did you say? Something about only having 3 items in the store?” My first response was to laugh and explain how niche’ stores are typically too expensive for my blood, but how I still love to browse because they fill me with inspiration and help me aspire to a day where I won’t feel the need to joke about boutique shopping. I quickly realized that she did not find my wisecrack humorous and quite the opposite, she was deeply offended. I can’t recall all that was said, as I began to burn with shame and sadness realizing how my statement had hurt her. She commented that she wasn’t just an employee but the owner and that even the person behind the counter deserves to be treated with dignity. She pointed out that her peanut butter may be more expensive than the peanut butter at a chain store, but that her peanut butter was of a quality unsurpassed. I agreed whole-heartedly and quickly apologized for my insensitive sarcasm. I told her that her store was lovely and she continued to explain to me the quantity of blood, sweat, and tears that goes into building and running a small business. I repeated how sorry I was and that my intent was not to offend.
As I browsed her merchandise I internally hammered myself. How could I be so inconsiderate? How could I be so impolite? I have a sister-in-law who is a small business owner and I have the utmost respect for entrepreneurs. I know the struggle and the heart and the endless hard work it takes to do what this young passionate woman was doing. How could I make her feel like this? I was in pure self-disgust and disgrace mode as I brought an adorable book to the counter to purchase for my son. As she handed me the bag I said again, “I’m really sorry.”
She replied, “I can’t give you prices like you get at all those chain stores you’ve been shopping at (gesturing to the bags in my hand), but I can give quality and I deserve to be treated with respect too.”
The moment I was outside with my co-worker I began to cry. I was devastated that my words had caused someone to feel belittled. Never in a million years had I expected to make someone feel disrespected or unappreciated. I wanted this small business owner to understand that my comment was about my own financial insecurities and had nothing to do with her abilities or her store. I wanted her to know how much I respected and admired her skill. I wanted her to know me and assume the best. It was tearing my heart out that I had hurt a stranger and she would never know that I’m not the person she had decided I was.
My co-worker, being the lovely friend she is, assured me that I wasn’t in the wrong and that the store owner had been inappropriately accusatory. My response was to imagine that the store-owner’s friends would most likely console her in a similar way when she told the story from her side. Clearly, we were interpreting the exchange from a one-sided place and so was she. She did not know me, my heart, or my intentions and nor did we know hers. As much as I wanted her to believe the best about me and my intentions, I would need to do the same for her in order to break the cycle of shame. It was in that moment that I realized:
WE ALL NEED GRACE!
It’s true that my intentions were not mean-spirited and when I realized how my words had been translated I was quick to apologize. Anyone who knows me well would probably conclude that the store owner had been unfair. It’s also true that there was no benefit to me being angry with her. I have no idea what she was facing that day, what news about her business she may have just received, what review she may have just read, what negative voices she fights off, what insecurities she lives with each day. Anyone who knows her well might likely conclude that I am an unaware, tone-deaf and selfish woman who needed to learn a lesson. The truth is that in that moment we both needed grace. In that moment neither of us needed to be berated. In that moment we both required grace for each other and ourselves. In that moment “shame on you” and “shame on me” was an unhelpful dialogue and monologue.
Many times in my life I’ve chosen to point the finger at another person in order to avoid the pain of my own mistake OR I’ve carried my mistake like a cross that weighs me down with self-condemnation, but not this time. This time I felt the deep need to release the burden and embrace the truth that all people make mistakes and at the same time can be beautiful, kind, loving, forgiven, and SHAMELESS people!
There is no redemption in pointing fingers at others or chastising ourselves. There is no healing in blaming or taking blame. There is no honor in heaping shame on another or drowning in it ourselves.
GRACE Y’ALL…WE NEED IT!!!
I would like to bless the beautiful woman who owns the store Hey Rooster. Please consider ‘Paying Grace Forward’ and check out her delightful store at: https://www.heyrooster.com